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What is culture friction costing your organisation?
Estimate the potential commercial value of reducing culture friction, from unclear decisions and weak ownership to avoidable rework, manager overload and regretted attrition.
Culture problems rarely show up as “culture” on a balance sheet. They show up as wasted time, avoidable turnover, slower decisions, rework, poor handoffs and management firefighting. This calculator gives a practical estimate of what that culture friction may be costing, and the value that might be unlocked by reducing it.
Try the calculator
You only need rough numbers. This is designed to help you build a practical estimate, not a forensic finance model.
Enter the approximate number of employees experiencing this friction.
Use an approximate average salary for the group affected.
Include managers losing time to firefighting, escalations or repeated clarification.
Estimate weekly time lost to delays, duplication, rework or unclear decisions.
Estimate how many employees may leave each year because of the current issues.
Include complaints, handoff failures, avoidable rework, missed deadlines or similar events.
Enter a rough commercial cost per event.
What level of improvement feels realistic if this issue is addressed well?
Include the likely cost of the work needed to reduce the friction.
Your estimate
Estimated annual cost of friction: £0
Estimated annual value unlocked: £0
Estimated ROI: N/A
Estimated payback period: N/A
This suggests the current culture friction may be creating more cost than it appears on the surface, especially through lost time, avoidable rework and management drag.
This estimate uses a blend of productivity, retention and rework assumptions to create a practical business case for targeted behaviour change. It is a directional estimate based on your inputs and standard assumptions, not a claim of perfect precision.
Want the full breakdown and workbook?
This website version is a quick estimate. The full Excel workbook includes assumptions, scenario ranges, and a more detailed breakdown of where the friction cost may be sitting, which you can adapt for your own team or organisation.
Pop in your details and I’ll send it over.
This calculator is designed to help make culture and behaviour challenges more commercially visible. It works best as a starting point for better questions, better targeting, and better experiments.
Prefer to talk it through?